Welcome to ZAD shops | privacy policy

1. Data We Collect

• Account Data: name, business name, email, phone, user ID.
• Order Data: order IDs, status, items, amounts, timestamps.
• Balance & Financial Data: account balance, transaction history, payouts (no raw payment card data unless you provide it through a payment provider).
• Device & Usage Data: IP address, device type, browser, activity logs, error reports.
• Cookies & Local Storage: session cookies, preferences, and analytics identifiers.

2. How We Use Your Data

• Provide and operate the dashboard features (orders, balances, notifications).
• Authenticate and secure your account and detect fraud.
• Maintain logs and analytics to improve performance and reliability.
• Send transactional messages such as order updates and security alerts.
• Comply with legal obligations and respond to lawful requests.

3. Legal Bases

Where applicable (e.g., GDPR) we rely on:

• Contract performance to provide the dashboard.
• Legal compliance for recordkeeping and requests.
• Legitimate interests for fraud prevention, analytics, and security.
• Consent when required for marketing or non-essential cookies.

4. Data Sharing

• Service Providers: hosting, analytics, email, and payment processors that act on our instructions.
• Affiliates or Buyers: in the event of a merger, sale, or reorganization.
• Legal Authorities: where required by law or to protect rights and safety.

5. Data Retention

We retain data as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Account & order records: 5 years or as required by local law.
• Logs and analytics: up to 2 years, anonymized when possible.

6. Security

We implement administrative, technical, and physical safeguards. Access to personal data is limited to authorized personnel and vendors. No system is 100% secure. If a breach occurs we will follow applicable notification laws.

7. Your Rights

You may, where applicable:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

To exercise rights contact us using the details below. We may require identity verification and will respond within legal timeframes.

8. Cookies & Tracking

We use cookies and similar technologies for sessions, preferences, and analytics. You can manage cookie preferences in your browser. Essential cookies are required for the dashboard to work.

9. Children

Our service is not directed to children under 16. We do not knowingly collect data from minors.

10. International Transfers

Your data may be processed or stored in countries different from your residence. We take measures to protect transfers such as contracts and standard protections required by law.

11. Changes to This Policy

We may update this policy. We will publish the new effective date at the top and notify users for material changes.

12. Contact

Controller: ZAD Shop Dashboard

Contact email: privacy@zad-shop.example (replace with your support email)

Postal address: (optional) add your business address here.